AUDIOFILLS Return Policy

We want you to love your purchase! If you’re not fully satised, here’s how we can help:

Eligibility for Returns

Products must be returned within 7 days of delivery.
Items should be in original condition with all packaging, accessories, and manuals included.
Proof of purchase (receipt or order conrmation) is required.

Non-Returnable Items

Products with signs of misuse or damage caused by the customer.
Items not purchased directly from Audiolls or our authorized resellers.
Hygiene-sensitive items like earbuds if the seal is broken (unless faulty).

Faulty or Damaged Items

If you receive a faulty or damaged product, please contact us within 7 days of receiving your order. We will arrange a replacement or refund at no extra cost.

How to Return an Item

1. Email us at audiolls80@gmail.com with your order number and reason for return.
2. Our team will provide a Return Merchandise Authorization (RMA) number and return instructions.
3. Ship the item back to us using the provided instructions.

Refunds

Refunds will be issued to your original payment method within 5-7 business days of receiving the returned item.
Shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges

Exchanges are available for defective or damaged items only.
Please contact us to process an exchange.

Contact Us

For questions about returns, please email audiolls80@gmail.com or call us at [+918669802968].

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Thank you for shopping at Audiofllls We are committed to ensuring your satisfaction with our products. If you are not fully satisfied, you may be eligible for a return or refund under the

conditions outlined below.

1. Returns

Eligibility for Returns:

Products must be returned within 5 days from the date of delivery.
Items must be unused, in their original packaging, and in the same condition as received.
Proof of purchase (order number, receipt, or invoice) is required for all returns.

Non-Returnable Items:

Gift cards
Sale or clearance items (unless defective)
Items with visible signs of use, damage, or wear caused by the customer

How to Initiate a Return:

Contact our support team at audiofllls80@gmail.com or call +918669802968 with your order details.
Our team will guide you through the return process, including providing a return authorization and shipping instructions.

Return Shipping:

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping service and purchasing shipping insurance. My audiofllls is not responsible for lost or damaged returns.

2. Refunds

Eligibility for Refunds:

Refunds are issued after we receive and inspect the returned item.
Refunds are processed within 5 business days of receiving the return.

Refund Process:

Refunds will be issued to the original payment method used for the purchase.
Shipping fees (if applicable) are non-refundable unless the return is due to an error on our part.

Partial Refunds:

We may issue partial refunds for:

Items not returned in their original condition or missing parts (subject to a restocking fee of 30% of the item’s value).

3. Exchanges

If you wish to exchange an item for a different color, or model, contact us within 5 days of delivery.
Exchanges are subject to product availability.
Return shipping for the original item and shipping for the replacement item may apply.

4. Defective or Damaged Items

If you receive a defective or damaged product:

Notify us within 5 days of delivery.
Provide evidence of the defect/damage (e.g., photos, videos).
We will arrange for a replacement, repair, or full refund, including any shipping costs.

5. Late or Missing Refunds

If you haven’t received a refund after the processing time:

Check your bank account or credit card statement.
Contact your bank or credit card issuer; processing times may vary.
If you still have concerns, email us at audiofllls80@gmail.com

6. Contact Us

If you have any questions about this policy or need assistance, please contact us:

Email: audiofills80@gmail.com

Phone: +918669802968

Address: B-1404, Shreeram Complex, Virar West, Tirupati Nagar, Survey No. 316B, Tirupati Nagar, Vasai Virar, Palghar, Maharashtra, 401303.